Automotive Service Excellence
Until the early 1970s, consumers had no way to distinguish between incompetent and competent mechanics. In response to this need, the independent, non-profit National Institute for Automotive Service Excellence (ASE) was established in 1972.
ASE's mission is to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.
At present there are over 420,000 professionals with current certifications. They work in every segment of the automotive service industry: car and truck dealerships, independent garages, fleets, service stations, franchises, and more.
Here's how ASE certification works: Prospective candidates register for and take one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, collision damage estimators and auto service consultants.
Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years.
The tests, which are conducted twice a year at over 700 locations around the country, are administered by ACT, known for its academic and occupational testing programs. The exams stress knowledge of job-related skills. They are no cinch to pass; approximately one out of three test takers fails.
Consumers benefit from ASE certification. It is a valuable yardstick by which to measure the knowledge and skills of individual technicians as well as the commitment to quality of the repair facility employing ASE-certified professionals.
ASE-certified professionals usually wear blue and white ASE insignia and carry credentials listing their exact area(s) of expertise (brakes, engine repair, etc.), while employers often display their technicians' credentials in the customer waiting area.
Consumers should look for facilities that display the ASE Blue Seal of Excellence© logo.
Automotive Service Excellence
Fisher's is a first rate place to do automobile business. The staff is friendly, attentive, responsive and very competent. They are eager to help your car last as long as you would like it to last!
Frank & his team have saved my bacon more than once- they are always courteous, thoughtful, prompt, and expert- even with my 11 year old Mini Cooper. The team at Fisher's take care to fully explain my options to me, and never over-sell. And they have the most beautiful puppy in the office! (Be sure and request a greeting from Molly)
Visited for an inspection sticker. Friendly, genuine staff. Quick service. Garage felt professional and clean. I liked that the waiting area was a part of the service floor. Local business - try to make your transaction with cash.
Fast, honest, and reliable.
Consistently impressed with quality work, professional and friendly staff, and spot-on estimates.
I have twice been to this garage now. Frank has been honest and always willing to go the extra mile for me. Karen is so pleasant!! I will continue to visit this garage because of their amazing customer service. Thank you so much for getting this right Fishers!